{"faq":{"title":"Frequently Asked Questions","content":"

Important Notice: Any buyers or sellers that encounter scammer sellers or deadbeat buyers are encouraged to file a report immediately for the safety and convenience of the community.

Please use our auction system to ensure that you will be able to exchange feedback.
We do not encourage private message only dealings, so that we may keep track of any deadbeat buyers / sellers.

Registration

Q: Do I need a Paypal account to sign up?
A: Having an active, usable Paypal account is a requirement for Anime Market. Anime Market sellers and buyers use Paypal to send and pay for invoices, so having an active Paypal address is a requirement for registration. After you purchase a listing, your Paypal email will be provided to the seller for invoicing purposes.

Creating Listings

Q: How do I create a listing?
A: Using the menu above, select the ‘Create Listing’ option. This will take you to a page where you can select the duration of your listing. For the most part, the listing types are all identical, except for the duration of the listing. You can choose from 7 days, 14 days, or 30 days duration. For auctions, it is recommended that the listing duration be 7 days for best results. 30-day duration auctions are more recommended for long-term sales. After selecting your duration, fill out the listing form to submit your item to the marketplace.
Q: What currency is Anime Market in?
A: Anime Market currently only supports making listings in USD, United States Dollars. More support for currency conversion will come up in the future. The use of USD in the listing and shipping fields are strictly enforced. We understand that it is difficult to have to switch to another currency if you are not currently using United States dollars. Until the system for other currency is released, please keep the prices listed in USD to prevent any confusion for your buyers/potential buyers. You may decide to communicate with your buyer via private message should you wish to invoice in another currency.
Q: What pictures do I need to put on my listing?
A: You need at least one picture for each listing. At least one picture should be your own photo/proof photo. Preferably have an item or piece of paper with your username on it, though it is not required. It will make buyers feel much more comfortable. Pictures should be less than 2 MB in size to prevent upload issues.
Q: Domestic and International Shipping fields– what should I put?
A: If you are comfortable with charging a flat-rate for Domestic and International shipping, you are welcome to put your shipping price there. Otherwise, you can also leave a note regarding your shipping, whether you ship to only certain countries, or if buyers need to contact you for individual quotes. You can also mark it for free shipping.

Bidding/Purchasing Listings

Q: Why can’t I bid X amount?
A: There could be multiple reasons why you are unable to place a bid of a certain amount, but one of the most common reasons is that your bid is not above the minimum bid amount. Anime Market implements a minimum bid increment of $1.00. If the listing price is $5.00, you must bid $6.00 at least, for your bid to be considered.
Q: How much is shipping for the items?
A: Please check each seller listing for their own terms regarding international and domestic shipping. Some sellers do not ship internationally, so please do not bid if you see that notice on their listing. Buyers who unknowingly bid on items that cannot be shipped to their country will be found at fault for causing disruptions in the auctions, and may receive negative feedback. Please review all terms of an auction before bidding or buying, including the seller terms tab.
Q: I have a question– how do I contact the seller?
A: You can contact the seller by leaving a comment on the listing, or sending a private message to the seller. The seller will receive notifications on all comments or messages.
Q: I put in a bid and was immediately outbid– what does this mean?
A: Anime Market uses a similar system as Ebay and many other auction sites. When you place a bid, your actual highest bid amount is hidden from the seller and other bidders, until someone else places a bid that is higher than your current bid. Your current bid will be bumped up each time someone else places a bid until it reaches your highest bid. If you place a bid and are immediately outbid, this means that your highest bid is lower than someone else’s existing highest bid, and you were immediately outbidded.

Example: Item with a start price of $5.00
Buyer A: Places a bid for $10.00
~ Item Current Price is shown to be $6.00
Buyer B: Places a bid for $7.00
~ Buyer B is immediately outbid by Buyer A’s original bid, and Item Current Price is shown to be $7.00
Buyer B: Places another bid for $10.00
~ Buyer B is immediately outbid by Buyer A’s original bid, and Item Current Price is shown to be $10.00
Buyer B: Places another bid for $15.00
~ Buyer B finally outbids Buyer A and the Item Current Price is shown to be $11.00

Payments and After Sale

Q: How does Anime Market handle payments?
A: The quick answer is that Anime Market _DOES NOT_ handle any payments. Anime Market provides the platform for the seller to reach a buyer via listings and contact methods like the messaging system. It is the buyer and seller’s responsibility to arrange for invoicing and payment after the listing ends. Anime Market assumes NO responsibility over any of the monetary transactions.
All purchases placed through Anime Market are shipped directly from the selling party to the buyer party using the Anime Market platform, not Anime Market directly. Please contact the individual you are dealing with first with any order questions before reaching out to Anime Market directly.
Q: How do I pay a seller/invoice a buyer after a listing is over?
A: After a listing ends, sellers are provided with the buyer’s Paypal address they provided on registration. They are instructed to contact the buyer to confirm the final amount and invoice the buyer. Once the buyer pays the invoice, the seller ships the item and the transaction is complete. Anime Market highly discourages any transaction where payments are made as a personal gift for both the buyer and seller’s protections.
Q: What if I have a non-paying buyer or scam/non-delivery seller?
A: Buyers who reportedly pull out of purchased listings for no valid reasons will be recorded. Anime Market has a 4-strikes policy, and any buyers that commit an offense of non-payment four times over the course of a single year will be banned. Anime Market has a no-tolerance policy against scammer sellers. Depending on the severity of the situation, Anime Market may ban any seller who commits such a fraud, even if it is a single offense. Any buyers or sellers that encounter scammers or deadbeats are encouraged to file a report immediately for the safety of the community. Anime Market also strongly suggests that any buyer dealing with a scamming seller to open a dispute with PayPal immediately. You only get 45 calendar days from the date of your PayPal payment to open a dispute, so be sure to do this if you have not heard from your seller. Please familiarize yourself with the PayPal buyer and seller protection.
Q: Why aren’t you answering my questions/emails?
A: Our team of moderators consist of volunteers that are not compensated in any way for their time. We do our best to get back to you in a timely manner, but please keep in mind that our moderators have to go through hundreds of listings per day.
Emails will be responded based on moderator availability M-F between 8 AM to 5 PM US Pacific time.

"},"about":{"title":"Anime Market","content":"

Welcome to Anime Market, an online marketplace for Anime, Manga and more, second-hand and new!

This marketplace was created to provide the online community with a more robust and cohesive marketplace for the sales of Anime/Manga and related items and goods.

Anime Market runs on the Circlly platform and is entirely free to use, both for membership and listing, and charges no fees.
We pay for our servers and hosting from advertisements on the site, so thank you for not using Ad Blocker <3.

It is advised that all members review the FAQ and the Terms of Use before using this site.

Please enjoy the use of our site.

"},"terms":{"title":"Terms of Use","content":"

Terms and Conditions for Anime Market

1.) Anime Market and its administrators are by no means responsible for any consequences resulting from the sale of an item through this site. This includes, but is not limited to stolen items, lost money through scams or bad sellers, lost value due to misrepresentation of items, and any other behaviors by unscrupulous sellers and buyers. By using Anime Market, users absolve Anime Market administrators and webmasters of any responsibility of indemnification for losses.

2.) Paypal is the required method of payment on Anime Market. Any other method of payment (cash in mail, etc) is not encouraged or supported by Anime Market. Paypal personal payments are not permitted, and fees must be paid by the seller, not by the buyer as a surcharge. Violation of these rules could result in removal of listings or disabled accounts.

3.) Buyers and sellers are responsible for arranging their own payment invoices and arranging for payment privately after completion of the auction. Anime Market does not provide any form of payment or invoicing portal on site.

4.) Anime Market is a marketplace for Anime/Manga and related items in saleable condition. Any items that do not conform to this standard of quality may be removed at any time without notice. Any listings deemed to contain inappropriate, incomplete or false information, lacking photos or important information may be removed at any time without notice.

5.) Anime Market reserves the right to ban or restrict users with poor feedback or sales history from accessing or using the marketplace.

6.) By bidding or purchasing a listing, buyers are understood to have made a commitment to purchase the item at the sale price, and also pay for any applicable shipping fees that may apply. Buyers are also understood to have read the entirety of the item listing and be familiar with any additional terms or conditions of the item.

7.) (01/29/14) Buyers that consistently fail to follow through with purchases and bids will be banned from Anime Market. As of 01/29/14, Anime Market will be using a four strikes system. Any buyers that are reported to “pull out” of purchases without valid reasoning four times (will be banned on fourth offense) in the course of one year will receive a ban from Anime Market. Buyers are encouraged to carefully consider purchases before bidding and work with sellers to try to complete transactions.

Privacy and Advertisement Policy

The following language is regarding the use of Google Adsense units on the site as of May 19th, 2014.

Third party vendors, including Google, use cookies to serve ads on this site based on visitors’ prior visits. (Targeted advertisement)
Google’s use of the DoubleClick cookie enables it and its partners to serve ads to you (the visitor) based on your visit to Anime Market and other sites on the internet.
You may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting aboutads.info.
There are third-party vendors and ad networks serving ads on this site.
You may visit those websites to opt out of the use of cookies for interest-based advertising if the vendor or ad network offers this capability. Alternatively, you can opt out of some third-party vendor’s use of cookies for interest-based advertising by visiting aboutads.info.

"},"blacklist":{"title":"Black List","content":"The following list of users are known scammers and problematic users. Please check this list every time before paying for an invoice to make sure the seller's Paypal or name is not on this list. It will be updated regularly as information comes in, so please check before every invoice!

If you are dealing with a user or seller who matches any of the following information, please contact the admins at our Facebook Support Page immediately. Please also come forward if you have any other information regarding other alias, emails, or sock puppets the user may own.

"},"guidelines":{"title":"Listing Guidelines","content":"

Photos:
At least one proof photo (non-stock photo) must be uploaded per listing.

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Paypal/Payment Fees:
Must be included with listing price, not extra

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1.) Sellers may not state in their policies or listings that Paypal or any other payment service fees are extra fees that are “covered by the buyer” or tacked onto the final price of an item. These fees must be paid by the seller, and included as a part of their listing price. Please adjust accordingly. Any listings created after August 1, 2014 is subject to this rule.

Currency

——————————–

2.) Anime Market currently only supports making listings in USD, United States Dollars. More support for currency conversion will come up in the future. The use of USD in the listing and shipping fields are strictly enforced. We understand that it is difficult to have to switch to another currency if you are not currently using United States dollars. Until the system for other currency is released, please keep the prices listed in USD to prevent any confusion for your buyers/potential buyers. You may decide to communicate with your buyer should you wish to invoice in another currency.

"}}

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